FAQ

Frequently Asked Questions – YardTitans

We understand that purchasing a lawn mower is an important investment. Below are answers to the most common questions we receive. If you don’t find what you’re looking for, our support team is always ready to help.



1. How long has YardTitans been in business?

YardTitans was founded in 2022 by a team of outdoor power equipment specialists and homeowners who were frustrated with unreliable, underperforming mowers. Since then, we’ve served over 15,000 customers across the United States, delivering durable, high-performance mowers designed for real-world use.



2. What makes YardTitans mowers different from other brands?

Most mowers are built to meet minimum standards. Ours are engineered to exceed them.


Key advantages include:


  • TitanFrame™ Chassis: A reinforced steel frame designed for long-term durability.
  • High-Torque Engines: Delivering up to 25% more cutting power than comparable models.
  • AeroBlade Technology: Precision-balanced blades for a cleaner, more efficient cut.
  • Tool-Free Maintenance System: Simple access to oil, air filters, and height adjustments.
  • Real-World Testing: Every model is tested on thick grass, wet conditions, slopes, and uneven terrain.

We build mowers that handle tough jobs without compromise.



3. Do you offer free shipping?

Yes. We provide free standard shipping to all 50 U.S. states with no order minimums. Orders ship from our U.S. distribution centers and typically arrive within 3 to 7 business days.



4. What is your return policy?

If you're not completely satisfied with your mower within 30 days of delivery, you may return it for a full refund. We cover the cost of return shipping and do not require a reason. After 30 days, your purchase is protected by our comprehensive warranty.



5. What does the warranty cover?

Every YardTitan mower comes with a 3-Year Full Coverage Warranty, one of the strongest in the industry.


This includes:

  • Repair or replacement of defective parts
  • Labor costs at authorized service centers
  • Return shipping for covered claims

The warranty is valid for residential use. Commercial use requires enrollment in our Commercial Pro Protection Plan.



6. How long does assembly take?

Assembly takes less than 15 minutes. Each mower arrives 90% pre-assembled. You simply unfold and secure the handle, add oil (included), and connect basic components using the tools provided.


A step-by-step video guide is accessible via QR code on the packaging to ensure a smooth setup.



7. Can I use a YardTitan on hilly or uneven terrain?

Yes. All models are equipped with large rear wheels (13” or 14”), a low center of gravity, and an adjustable deck leveling system. They perform reliably on slopes up to 20 degrees, making them ideal for yards with natural grading or elevation changes.



8. Are replacement parts available?

Yes. We maintain inventory of all major components—including blades, belts, bags, wheels, and engine parts—for at least seven years after a model is discontinued. Parts can be ordered directly through our website and typically ship within 24 hours.



9. Do you offer financing options?

Yes. We offer 0% interest financing for 12 months through Affirm at checkout. You can split your payment into bi-weekly installments or spread it over a year with no hidden fees. Approval is instant and does not impact your credit score.



10. How do I contact customer support?

Our customer service team is available to assist you:


Phone: +1 (945) 219-1622
Hours: Monday to Friday, 8:00 AM to 8:00 PM Eastern Time


Email: contact@yardtitans.com
Response time: Within 2 hours during business hours


Live Chat: Available on every page of YardTitans.com


Whether you need help choosing a model, troubleshooting, or filing a warranty claim, we are here to help.



11. Where do you ship?

We currently ship to all 50 U.S. states. International shipping is not yet available but will be introduced in the near future. Sign up for our newsletter to be notified when global shipping launches.



12. Are your mowers eco-friendly?

Our gas-powered engines are designed for maximum fuel efficiency—up to 30% better than average mowers—and meet or exceed EPA and CARB emissions standards. We also offer electric and battery-powered models for zero-emission operation.



13. Can I upgrade my blade or engine later?

Yes. Our mowers are built with modular compatibility in mind. You can upgrade to a mulching blade kit, high-lift bagging system, or performance air filter at any time. Visit our Accessories section to see compatible upgrades for your model.



14. Do you work with landscapers or bulk buyers?

Yes. We offer special pricing for landscaping professionals, property managers, and bulk orders of five units or more. For a custom quote or information about our dealer program, please email bulk@yardtitans.com .



15. Why should I trust YardTitans?

Because we stand behind our products and our customers.


Here’s how we earn your confidence:

  • Accredited by the Better Business Bureau with an A+ rating
  • Over 4,000 verified 5-star customer reviews
  • Featured in Lawn & Landscape Pro and Home Tools Weekly
  • U.S.-based customer support team
  • “Mow Happy” Guarantee: Love your mower or return it risk-free

We’re not just selling mowers—we’re building a community of satisfied homeowners who take pride in their lawns.



Still Have Questions?

We’re happy to help. Contact us anytime via phone, email, or live chat. No automated bots. Just real people who care.



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